Privacy Policy

This Privacy Policy explains how Medex Clinic LLC (“Baripex,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit https://www.baripex.comor use our services (the “Services”). By using the Services, you agree to the practices described here.

1. Who we are

Baripex operates a technology platform that connects patients with independent, state-licensed healthcare providers and licensed pharmacies. We are not a healthcare provider or a pharmacy. Certain health information you provide is handled by or on behalf of those providers, and separate privacy notices — including our Notice of Privacy Practices — may apply to that information.

2. Information we collect

Information you provide

• Account details such as your name, email address, phone number, and password.
• Identity and eligibility details such as date of birth and state of residence.
• Health information you submit through the medical questionnaire (handled as described in our Notice of Privacy Practices).
• Payment information, which is processed by our third-party payment processor.
• Communications you send to us, including support messages.

Information collected automatically

• Device and usage data such as IP address, browser type, and pages viewed.
• Cookies and similar technologies used to operate the site, remember your preferences, and measure performance.

3. How we use information

• To create and manage your account and provide the Services.
• To connect you with licensed providers and pharmacies for evaluation and treatment.
• To process payments and manage subscriptions.
• To communicate with you about your account, orders, and support requests.
• To improve, secure, and troubleshoot the Services.
• To comply with legal obligations and enforce our terms.

4. How we share information

We share information only as needed to operate the Services, including with:

• Independent healthcare providers involved in your care.
• Licensed pharmacies that fill and ship prescriptions.
• Service providers acting on our behalf (for example, hosting, payment processing, and communications) under contractual confidentiality and security obligations.
• Authorities when required by law, or to protect rights, safety, and security.
• A successor entity in connection with a merger, acquisition, or asset sale.

We do not sell your personal information, and we do not share protected health information for third-party marketing. See our Your Privacy Choices page for California-specific disclosures.

5. Payment data

Payments are processed by a PCI-DSS-compliant third-party processor. We do not store full payment card numbers on our systems. To protect your health privacy, we do not transmit diagnosis or clinical details to the payment processor.

6. Data security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and activity logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain information for as long as needed to provide the Services and to meet legal, regulatory, tax, accounting, and recordkeeping requirements, including medical recordkeeping obligations that apply to your providers.

8. Your choices and rights

• You can update your account information from your dashboard.
• You can opt out of marketing emails using the unsubscribe link.
• You can control cookies through your browser settings.
• Depending on where you live, you may have rights to access, correct, delete, or port your personal information. See Your Privacy Choices or contact us to exercise them.

9. Children's privacy

The Services are intended for individuals 18 and older. We do not knowingly collect personal information from children under 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date, and material changes will be communicated as required by law.

11. Contact us

Questions about this policy? Contact us at support@baripex.com, call (904) 444-2903, or write to Medex Clinic LLC, 1395 Cassat Ave, Suite 3, Jacksonville, FL 32205.